MoHUA brings out revised version of Swachhata app

The Ministry of Housing and Urban Affairs on April 8 launched a revised version of the existing Swachhata-MoHUA app.

The launch was announced at a video conference held with states, Union Territories and cities, under the chairmanship of MoHUA Secretary Durga Shanker Mishra.

The Swachhata-MoHUA App, a grievance redressal tool for citizens under the ambit of the Swachh Bharat Mission (Urban), already has over 1.7 Crore urban users across the country. This app has now been modified and strengthened further in order to enable citizens to get their COVID-related complaints also redressed by their respective ULBs.

The revised version of the app leverages the popularity and huge user-base of the app to better support citizens during the COVID pandemic. However, the addition of these new categories has no impact on the existing categories of the app and citizens may continue to post their grievances in either of the categories, said an official press release.

Speaking at the video conference, Mishra said, “Under Swachh Bharat Mission- Urban (SBM-U), we are collectively working to ensure the safety and wellbeing of citizens during the COVID-19 crisis. To provide further support to states, UTs and cities in this respect, MoHUA has introduced nine additional categories of complaints specific to COVID-19 on the Swachhata-MoHUA app to make it more responsive to the needs of the present times”.

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